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Feedback

We welcome your feedback. If you have questions or feedback on matters related to the registration and regulation of conduct of registered allied health professionals in Singapore, you may wish to refer to the Frequently Asked Questions to see if your queries have already been addressed.

Otherwise, please email your enquiry to: AHPC@spb.gov.sg.

Allied Health Professions Registration

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Q1. What are the criteria for me to be registered as an allied health professional in Singapore?

A1. The general criteria considered for registration are:
  1.   Basic/Primary Professional Qualifications;
  2.   Post-graduate qualifications;
  3.   Work experience & history, including periods of inactive practice;
  4.   English language proficiency;
  5.   Physical & Mental Health; and
  6.   Good standing/reputation/character

Applicants whose qualifications are not found on the AHPC’s List of Recognised Qualifications will be required to sit for the Qualifying Examinations (QE) prior to being eligible for conditional registration.

Your prospective employer would need to provide the required supervision (i.e. completed the Readiness Review) under the Council’s supervisory framework.

Please note that the final decision for registration of any practitioners, and any conditions/restrictions that may be imposed remains with the Council. All applications will be assessed based on the credentials of the applicant concerned.

Q2. How do I submit an application for registration?

A2. If you have received an employment offer from an institution/ organisation that has completed the Readiness Review satisfactorily, you may submit your application via the Professional Registration System (PRS).
  1.   Click on “Pre-Application” icon at www.ahpc.gov.sg
  2.   Answer the questions and click on “ proceed ”
  3.   Log in using the userid and password provided to continue submitting your application. Singapore citizens and Singapore Permanent Residents (PRs) are required to log in using your SingPass.

For the list of supporting documents required for your registration application, please refer to the AHPC website “Apply to be a Registered Allied Health Professional → Registration Application Steps/ Guide”.

For the step-by-step guide to submit your registration application, please refer to the user manual at the “Forms and Downloads” tab on the AHPC website.

Q3. How can I get a receipt for the application fee that I have paid?

A3. The receipt is available for download in your PRS account under “enquire application” 5 working days after the payment is made.

Q4. I am an overseas expert who has been invited to deliver a lecture/workshop in Singapore. Do I need to apply for registration with the AHPC?

A4. If the lecture/ workshop involves hands-on demonstration or providing advice to patients/ caregivers, you will need to apply for registration. Please refer to the AHPC website “Apply to be a Registered Allied Health Professional → Types of Registration → Temporary registration for Visiting Experts” for the criteria and application process.

Q5. How do I update my particulars?

A5. To update your particulars, please log in to your PRS account:
  1.   Click on “Login” icon at www.ahpc.gov.sg ;
  2.   Select “Allied Health Professional” ;
  3.   Click on “Login here with SingPass” ;
  4.   Enter your SingPass ID and password.

Upon login, you may access “Administration → Update Particulars”. For the step-by-step guide on the various functionalities, please refer to the user manual at the “Forms and Downloads” tab on the AHPC website.

Q6. I just obtained a new NRIC number (Singapore PR status) and unable to login to my PRS account using SingPass. What should I do?

A6. 

Please email a copy of your NRIC (front and back) to ahpc@spb.gov.sg. You will be notified once your details have been updated.

Q7. How do I request for a Certificate of Good Standing?

You will need to submit an application for a Certificate of Good Standing. Please log in to your PRS account:

  1.   Click on “Login” icon at www.ahpc.gov.sg ;
  2.   Select “Allied Health Professional”;
  3.   Click on “Login here with SingPass”;
  4.   Enter your SingPass ID and password.

Upon login, you may access “Application → Issuing of CGS”. For the step-by-step guide to submit the application, please refer to the user manual at the “Forms and Downloads” tab on the AHPC website.

Q8. I was previously registered with the AHPC and would like to apply for a Certificate of Good Standing. I can no longer access my PRS account as I do not have a SingPass. How can I apply for a Certificate of Good Standing?

A8. Please provide us with a copy of your valid passport. Upon receipt a copy of your passport, we will reset your PRS password which will allow you to log in to your PRS account.

Q9. I have a postgraduate qualification and would like to display it. What should I do?

A9. Please refer to the AHPC website “Information for Registered Allied Health Professional → Display of Additional Qualifications” for the criteria for the display of additional qualifications.

If you meet the criteria, you may submit an application for the display of additional qualification. Please log in to your PRS account:

  1.   Click on “Login” icon at www.ahpc.gov.sg ;
  2.   Select “Allied Health Professional”;
  3.   Click on “Login here with SingPass”;
  4.   Enter your SingPass ID and password.

Upon login, you may access “Application → Additional Qualification”. For the step-by-step guide to submit the application, please refer to the user manual at the “Forms and Downloads” tab on the AHPC website.

Q10. I have misplaced/ lost my registration certificate (RC)/practising certificate (PC). What should I do?

A10. You will be required to make a police report. To apply for a duplicate RC/ PC, please log in to your PRS account:
  1.   Click on “Login” icon at www.ahpc.gov.sg ;
  2.   Select “Allied Health Professional”;
  3.   Click on “Login here with SingPass”;
  4.   Enter your SingPass ID and password.

Upon login, you may access “Application → Reprint of RC/PC”. For the step-by-step guide to submit the application, please refer to the user manual at the “Forms and Downloads” tab on the AHPC website.

Q11. How can I get a certified true copy of my RC/ PC?

A11. To apply for a certified true copy of your RC/ PC, please log in to your PRS account:
  1.   Click on “Login” icon at www.ahpc.gov.sg ;
  2.   Select “Allied Health Professional”;
  3.   Click on “Login here with SingPass”;
  4.   Enter your SingPass ID and password.

Upon login, you may access “Application → Reprint of RC/ PC”. For the step-by-step guide to submit the application, please refer to the user manual at the “Forms and Downloads” tab on the AHPC website.

Q12. What do I have to do if I wish to change employer during Conditional registration?

A12. You will need to seek approval from the AHPC prior to effecting the change. Please refer to the AHPC website “Information for Registered Allied Health Professionals → Supervisory Framework” for the information/ documents to be submitted.

Q13. I am conditionally registered. When can I apply for conversion to Full registration?

A13. The Council’s committee will review your latest assessment reports submitted by your supervisors and inform you of the outcome. If you have fulfilled the conditions of your registration satisfactorily, you will be informed of your eligibility to convert to Full registration. Upon receiving the eligibility letter from the AHPC, please log in to your PRS account to submit an application for conversion. Once your application has been approved, you will be informed to make payment for the practising certificate (PC) for Full registration.

Supervisory Framework

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Q1. My institution/ organisation has a candidate who does not have any professional practice experience in Singapore. Can we proceed to offer employment to the candidate?

A1. Your institution/ organisation will need to meet the Council’s Supervisory Framework (i.e. complete the readiness review satisfactorily).

If your institution/ organisation has yet to complete the readiness review, you can first do a self-assessment to determine if your institution/ organisation meets the requirements. More information on the readiness review and the relevant forms are available on the AHPC website “ Apply to be a Registered Allied Health Professional → Supervisory Framework”.

If your institution/ organisation has previously completed the readiness review and there were shortfalls identified, you will need to inform the AHPC of the steps that you have taken to address the shortfalls.

Q2. What are the criteria to be a supervisor?

A2. You will need to be fully registered, actively practising with at least 3 years of local practice experience in the profession which you are supervising. For more details, please refer to point 2.1 of the Council’s Supervised Practice Guidelines. You may download the Guidelines from the “Forms and Downloads” tab on the AHPC website.

Q3. My supervisor has already submitted my assessment report. Can I progress to the next level of supervision (i.e. drop supervision intensity)?

A3. Transition to lower levels of supervision is not automatic. You will be informed of the outcome after the Council’s committee has reviewed your assessment reports submitted by your supervisor. You are to continue to be under supervision at the current intensity until you receive notification on the outcome of the review.

Q4. When do I have to submit the supervision log?

A4. The supervision log is to be submitted with every submission of the assessment report. All supervision activities conducted during the specified reporting period are to be documented in the supervision log.

Q5. I am conditionally registered and will be applying for leave of absence for 3 weeks. Will my supervision be affected?

A5. Conditional registrants who are away in a block of more than 14 calendar days will have to make up for their supervision. Please inform the AHPC of your exact period of leave. We will advise you on your supervision requirements accordingly.

Q6. I will be away for maternity leave during my supervised practice period. How will my supervision be affected?

A6. Please inform the AHPC of the exact period of your maternity leave. An assessment report (Form SF3) and supervision log (Form SF6) up till your last day of service before your maternity leave are to be submitted to the Council.

You will be allowed to continue with your remaining period of supervised practice at your last reported supervision level/intensity if the following conditions are met:

  1. The period of supervised practice prior to maternity leave is completed satisfactorily; and
  2. You return to practice within 9 months.

Practising Certificate (PC)

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Q1. Do I need a PC to practise in Singapore? How can I apply for a PC?

A1. You will need a PC in order to practise the prescribed allied health profession in Singapore.

To apply for a PC, please log in to your PRS account:

  1. Click on “Login” icon at www.ahpc.gov.sg;
  2. Select “Allied Health Professional”;
  3. Click on “Login here with SingPass”;
  4. Enter your SingPass ID and password.

Q2. My PC is expiring soon. Will it be renewed automatically?

A2. The renewal process is not automatic. You will need to log in to your PRS account before the expiry of your PC to submit an application for renewal of PC one month before the expiry date. Failing which, a late fee will be imposed.

For Conditional registrants who have yet to complete your supervised practice satisfactorily, you will need to submit a new application for registration. Please write to us at ahpc@spb.gov.sg for clarification if you are unsure.

Q3. I have submitted an application to renew my PC. Do I need to come to AHPC to collect my PC?

A3. You are not required to collect your PC at the AHPC office. We will arrange for your PC to be sent to you via normal mail to your preferred mailing address in our records.

Q4. How can I get a receipt for the payment of my renewal of PC?

A4. The receipt is available for download in your PRS account under “enquire application” 5 working days after the payment is made.

Q5. Can I still renew my PC if I am currently not practising the profession?

A5. There is no other requirement for the renewal of PC at this point of time (i.e. registrants are only required to pay the prescribed PC fees for the renewal). You are advised to check the AHPC website regularly for any announcement on this matter.

Q6. I was previously fully registered with the AHPC and would now like to return to practise in Singapore. How can I apply for a PC as I do not have a SingPass?

A6. Please provide us with a copy of your valid passport. Upon receipt a copy of your passport, we will reset your PRS password which will allow you to log in to your PRS account.

Complaints against Registered Allied Health Professionals

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Q1. Can AHPC help me assess whether there are grounds for me to lodge a complaint?

A1. The AHPC does not assess whether there are grounds for individuals to lodge a complaint. Generally, the AHPC only looks into issues that are stipulated under Section 39(1) of the Allied Health Professions Act.

Q2. How do I lodge a complaint against a registered allied health professional?

A2. Your complaint must be written in English and supported by a Statutory Declaration (SD). A SD is a written statement of facts that is signed and affirmed by the person making the declaration that the contents in the statement are true and accurate to the best of his knowledge and belief. The SD must be affirmed before a Commissioner for Oaths or other officer empowered by law to administer oaths.

You may download the SD form at the “ Forms and Downloads ” tab on the AHPC website.

Q3. Can AHPC advise me whether the treatment I have received from the allied health professional is appropriate?

A3. The AHPC does not advise on the management of treatment by the allied health professional. If you have doubts about the treatment you received, you may wish to seek clarification from the allied health professional/ healthcare institution(s) or seek a second opinion before deciding on your next course of action.

Q4. Can I submit a complaint against the hospital/clinic/organisation?

A4. The AHPC only considers complaints against registered allied health professionals and is not empowered by law to look into complaints against any healthcare institution.

Q5. Can I submit a complaint without the full name of the allied health professional?

A5. To facilitate the processing and investigation of the complaint, the complaint submitted to the AHPC must state the full name of the allied health professional.

Q6. Can AHPC help me draft my complaint?

A6. As an independent administrator of the disciplinary process, the AHPC is unable to assist in the drafting of complaints.

Q7. Is AHPC the right platform for me to obtain compensation from an allied health professional?

A7. The AHPC is not the platform to get compensation. If you intend to seek monetary compensation from the allied health professional, you should seek your own independent legal advice.

Q8. Can AHPC advise if the amount that the allied health professional charges me is correct?

A8. The AHPC does not issue guidelines on fees and charges by allied health professionals and is unable to comment on the appropriateness of the fees charged by the allied health professional.

Q9. How long will the Complaints Committee take to look into my complaint?

A9. Given the serious nature of many complaints, investigations by the Complaints Committee will typically take at least 9 months. For even more complex complaints, investigations may take more than a year.